Uniplaces Terms & Conditions for Tenants
Uniplaces Terms & Conditions govern how the platform works for tenants — covering booking rules, payment protection, cancellation rights, and […]
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How to Delete Your Uniplaces Account and Data
You can request account deletion from your dashboard settings. Under GDPR, Uniplaces must delete your personal data within 30 days
I’m Not Receiving Emails from Uniplaces — What Should I Do?
Check your spam and junk folder first. Add no-reply@uniplaces.com to your contacts to make sure Uniplaces emails always reach your
How to Clear Your Cache and Cookies
Clearing your browser cache and cookies fixes most login and display issues on Uniplaces. The process takes under a minute
How Does the Uniplaces Referral Programme Work for Landlords?
Refer another landlord to Uniplaces and earn €100 when their first booking completes — plus €100 for every paid booking
How to Become a 5-Star Landlord on Uniplaces
5-star landlords respond quickly, keep listings accurate and maintain high tenant satisfaction. Your rating directly affects your listing’s visibility in
How to Get a Sponsored Listing on Uniplaces for Free
Refer another landlord to Uniplaces and you both receive 15 days of free Sponsored Listings. Sponsored listings appear at the
What Are the Uniplaces Cancellation Policies for Landlords?
Uniplaces offers Flexible, Moderate, Strict and Non-refundable cancellation policies. You choose your policy per listing — it determines your payout
How to Cancel a Confirmed Booking as a Landlord
Cancelling a confirmed booking may result in a penalty and affects your listing ranking. Contact Uniplaces support before cancelling —
Can I Ask My Tenant to Sign a Rental Contract?
Yes, you can request a rental contract if required by local law. Uniplaces provides contract templates in the Landlord Portal
Do Landlords Pay Tax on Uniplaces Rental Income?
Rental income from Uniplaces is subject to local tax laws in your country. Rules vary significantly — consult your local
Should I Collect a Security Deposit from My Tenant?
Uniplaces does not collect security deposits on behalf of landlords. You can request a deposit directly from your tenant —
My Tenant Wants to Leave Early — What Should I Do?
If your tenant requests early departure, both parties must agree to new dates through Uniplaces. Your payment protection applies until
My Tenant Hasn’t Paid Rent — What Should I Do?
If a tenant misses a rent payment, contact Uniplaces immediately. Do not approach the tenant directly — Uniplaces mediates all
How to Update Your Bank and Invoice Details
Go to your Personal Dashboard, select ‘Payments’ then ‘Bank details’. Update your IBAN and invoice information at any time —
How Does Rent Collection Work for Landlords?
Rent Collection automates monthly payments from your tenant through Uniplaces. You receive each month’s rent on a fixed date —
How and When Does Uniplaces Pay Landlords?
Uniplaces transfers your first month’s rent 24 hours after your tenant moves in. Subsequent monthly payments follow the schedule agreed
What If My Listed Place Is No Longer Available?
If your place becomes unavailable after a confirmed booking, contact Uniplaces immediately. Do not arrange alternatives directly with the tenant
How to See Your Tenant’s Details After Booking
Once a booking is confirmed, go to your Personal Dashboard and select the booking to view your tenant’s full name,
What Happens After I Accept a Booking Request?
Once you accept a booking request, the tenant is automatically charged and you receive their contact details by email. Your