How to Delete Your Uniplaces Account and Data
You can request account deletion from your dashboard settings. Under GDPR, Uniplaces must delete your personal data within 30 days […]
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I’m Not Receiving Emails from Uniplaces — What Should I Do?
Check your spam and junk folder first. Add no-reply@uniplaces.com to your contacts to make sure Uniplaces emails always reach your
How to Clear Your Cache and Cookies
Clearing your browser cache and cookies fixes most login and display issues on Uniplaces. The process takes under a minute
How Does the Uniplaces Referral Programme Work for Landlords?
Refer another landlord to Uniplaces and earn €100 when their first booking completes — plus €100 for every paid booking
How to Become a 5-Star Landlord on Uniplaces
5-star landlords respond quickly, keep listings accurate and maintain high tenant satisfaction. Your rating directly affects your listing’s visibility in
How to Get a Sponsored Listing on Uniplaces for Free
Refer another landlord to Uniplaces and you both receive 15 days of free Sponsored Listings. Sponsored listings appear at the
My Tenant Wants to Leave Early — What Should I Do?
If your tenant requests early departure, both parties must agree to new dates through Uniplaces. Your payment protection applies until
How Does Rent Collection Work for Landlords?
Rent Collection automates monthly payments from your tenant through Uniplaces. You receive each month’s rent on a fixed date —
How and When Does Uniplaces Pay Landlords?
Uniplaces transfers your first month’s rent 48 hours after your tenant moves in. Subsequent monthly payments follow the schedule agreed
What If My Listed Place Is No Longer Available?
If your place becomes unavailable after a confirmed booking, contact Uniplaces immediately. Do not arrange alternatives directly with the tenant
How to See Your Tenant’s Details After Booking
Once a booking is confirmed, go to your Personal Dashboard and select the booking to view your tenant’s full name,
What Happens After I Accept a Booking Request?
Once you accept a booking request, the tenant is automatically charged and you receive their contact details by email. Your
How Long Do I Have to Accept a Booking Request?
You have 48 hours to accept or decline a booking request. If you don’t respond within that window, the request
How Will I Know When I Receive a Booking Request?
Uniplaces sends you an email and push notification the moment a tenant submits a booking request. You can also check
What Is the UniTrust Guarantee for Landlords?
The UniTrust Guarantee protects landlords against fraudulent tenants and ensures payment security. Uniplaces mediates any dispute — your rental income
What Are the Uniplaces Landlord Verification Levels?
Uniplaces has four verification levels — two related to your landlord account and two related to the property itself. Higher
How to Sync Your Listing Calendar with iCal
iCal sync connects your Uniplaces availability calendar with external calendars automatically. Once set up, your listings always have the most
How to Update Your Availability Calendar
Keep your availability calendar updated to avoid expired or conflicting booking requests. Select ‘Availability’ in your dashboard to block or
How to Edit the Photos on Your Listing
Go to your Personal Dashboard, select your listing and click ‘Photos’. You can add, remove or reorder photos at any
Why Are Photos So Important for Your Listing?
Listings with high-quality photos receive significantly more booking requests. Photos are the first thing tenants see — they decide in