How to Delete Your Uniplaces Account and Data
You can request account deletion from your Personal Dashboard settings, whether you use Uniplaces as a tenant or as a […]
en
I’m Not Receiving Emails from Uniplaces — What Should I Do?
Check your spam and junk folder first. Add no-reply@uniplaces.com to your contacts to make sure Uniplaces emails always reach your
How to Clear Your Cache and Cookies
Clearing your browser cache and cookies fixes most login and display issues on Uniplaces. The process takes under a minute
How Does the Uniplaces Referral Programme Work for Landlords?
Refer another landlord to Uniplaces and earn a €100 reward once their first booking is confirmed (accepted and paid) —
How to Become a 5-Star Landlord on Uniplaces
5-star landlords respond to every booking request within 48 hours (after that, the request expires), keep their listings accurate and
How to Get a Sponsored Listing on Uniplaces for Free
Refer another landlord to Uniplaces and, once their listing is published, you both receive 15 days of free Sponsored Listings.
Should I Collect a Security Deposit from My Tenant?
Uniplaces does not collect security deposits on behalf of landlords. If you want one, state the amount and terms on
My Tenant Wants to Leave Early — What Should I Do?
If your tenant is leaving before the end of the tenancy, your tenancy agreement governs what rent is still due
How and When Does Uniplaces Pay Landlords?
How and When Does Uniplaces Pay Landlords? Uniplaces transfers your first month’s rent within two business days of your tenant’s
What If My Listed Place Is No Longer Available?
If your place becomes unavailable after a booking is confirmed, contact the Uniplaces support team immediately. Once you accept a
How to See Your Tenant’s Details After Booking
Once a booking is confirmed — you have accepted the request and the tenant’s payment has gone through — go
What Happens After I Accept a Booking Request?
When you accept a booking request, Uniplaces takes the tenant’s payment — the first rental payment, the Uniplaces service fee
How Long Do I Have to Accept a Booking Request?
You have 48 hours to accept or decline a booking request. If you do not respond within that window, the
How Will I Know When I Receive a Booking Request?
Uniplaces emails you the moment a tenant submits a booking request, and you can opt in to receive an SMS
What Is the Uniplaces Rent Guarantee?
The Uniplaces Rent Guarantee covers one situation: a tenant who moves out before the end of the term. If a
How to Sync Your Listing Calendar with iCal
iCal sync imports an external calendar — Airbnb, Booking.com, Google Calendar or any other iCal-compatible tool — into your Uniplaces
How to Update Your Availability Calendar
Keep your availability calendar up to date so that tenants only request dates you can actually accept. Open your listing
How to Edit the Photos on Your Listing
Go to your Personal Dashboard, select your listing, click ‘Edit listing’ and open the Photos section. You can add, remove
Why Are Photos So Important for Your Listing?
Photos are the first thing tenants see, and listings with clear, well-lit photos can receive more booking requests. Because tenants
How to Register Your Property Officially on Uniplaces
Some cities and regions require landlords to register or license a property before advertising it for rent. Whether this applies