How to Register Your Property Officially on Uniplaces
Some cities and regions require landlords to register student rentals officially before listing. Uniplaces guides you through the process and […]
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How to Add an Energy Certificate to Your Listing
An energy performance certificate (EPC) is required to list in most European countries. Upload your certificate during listing creation or
How to Publish a Listing on Uniplaces
Publishing a listing on Uniplaces takes about 15 minutes. Add your property details, photos and availability — Uniplaces reviews your
Why Should I List My Property on Uniplaces?
Uniplaces connects landlords with verified international students and young professionals across Europe. Listing is free — you only pay a
How to Write a Review After Your Stay
After your stay, Uniplaces sends you a review invitation by email. Rate your experience and write a comment — your
How Does the Uniplaces Refer a Friend Programme Work?
Refer a friend to Uniplaces and earn €50 in cash every time they complete a booking. Your friend also gets
I Think I’m Being Scammed — What Should I Do?
If you suspect a scam, stop all contact immediately and report it to Uniplaces. Never pay outside the platform —
How to Delete Your Uniplaces Account
You can request account deletion from your Personal Dashboard settings. Under GDPR, Uniplaces must delete your personal data within 30
How to Reset or Change Your Uniplaces Password
To reset your password, click ‘Forgot password’ on the login page and follow the email link. The reset link expires
How to Access Your Uniplaces Dashboard
Log in to Uniplaces and click your profile icon to reach your Personal Dashboard. From there you can view your
What Is the Uniplaces Cancellation Policy?
Uniplaces offers four cancellation tiers: Flexible, Moderate, Strict and Non-refundable. Your refund eligibility depends on which policy applies to your
How to Extend Your Stay on Uniplaces
To extend your stay on Uniplaces, contact your landlord through the platform before your end date. Both parties must agree
What Is the Uniplaces 24-Hour Safety Period?
The 24-hour safety period gives you 24 hours from your booking’s check-in date to report problems. If the place doesn’t
How to Prepare for Your Move-In Day
Before moving in, confirm your arrival time with your landlord, bring your booking confirmation, and know how to use the
How to Get Proof of Accommodation for Your Visa
Uniplaces provides a proof of accommodation letter for visa applications once your booking is confirmed. To request it, contact the
How Does the Security Deposit Work on Uniplaces?
The security deposit is paid separately from your rent and returned after move-out if the property is undamaged. What is
How to Pay with Klarna on Uniplaces
Klarna is available at checkout on Uniplaces. You can pay in one instalment or split your payment depending on your
Which Payment Methods Does Uniplaces Accept?
Uniplaces accepts major credit and debit cards and Klarna. All currencies are accepted — your bank converts to euros automatically
What Is the UniTrust Guarantee?
The UniTrust Guarantee is the Uniplaces best price promise. If you find the same listing cheaper somewhere else within a
My Booking Request Expired — What Should I Do?
A booking request expires after 24 hours if the landlord doesn’t respond. You are not charged — search for a