Go to your Personal Dashboard, select ‘Payments’ then ‘Bank details’. Update your IBAN and invoice information at any time — changes apply to future payments only.
How to update your bank and invoice details
- Log in and go to your Personal Dashboard.
- Click ‘Payments’ in the navigation menu.
- Select ‘Bank details’.
- Update your IBAN and BIC — enter your new bank account details carefully. Double-check every digit before saving.
- Update your invoice details if needed — name, address and any tax identification number required for invoicing.
- Click Save to confirm your changes.
What if a step doesn’t work?
- IBAN not accepted — make sure you’re entering the full IBAN including the country code (e.g. PT50, ES91, IT60). Remove any spaces before entering.
- Changes not saving — try a different browser or clear your cache. If the issue persists, contact the Uniplaces support team and they can update your details manually.
When do changes take effect?
Bank detail changes apply to future payments only. Any payment already scheduled or in progress will be sent to your previous bank account. If you need to redirect an imminent payment, contact the Uniplaces support team as soon as possible — ideally several days before the expected transfer date.
Can you change bank details after a booking is confirmed?
Yes — you can update your bank details at any time, including after a booking has been confirmed. Make the change as early as possible to ensure the update is in place before your first payment is processed.
If a payment has already been sent to an old account, contact your bank and the Uniplaces support team immediately. Uniplaces will work with you to resolve the situation, but cannot recall a transfer that has already been processed.
Frequently asked questions
Can I add multiple bank accounts?
Uniplaces currently supports one registered bank account per landlord account. All payouts are sent to the single registered IBAN. If you need to split payments across multiple accounts, contact the support team to discuss your situation.
Does the bank account need to be in my name?
Yes — the registered bank account should match the account holder or company name associated with your Uniplaces landlord account. If you’re registering a company account, make sure the company details match across your Uniplaces profile and bank information.
What if I receive a payment to the wrong account?
Contact the Uniplaces support team immediately with your booking reference. Also contact your bank — they may be able to recall the transfer depending on the circumstances. Act as quickly as possible, as there is a limited window for bank recalls.
Do I need to provide invoice details for every booking?
Your invoice details are stored in your Personal Dashboard and applied automatically to all bookings. Update them once and they’ll be used for all future payments. If your invoicing details change — such as a new address or tax number — update them in your dashboard as soon as possible.
Still need help?
Contact our landlord support team →