{"id":46,"date":"2026-04-10T10:22:09","date_gmt":"2026-04-10T10:22:09","guid":{"rendered":"https:\/\/www.staging-uniplaces.com\/help\/?p=46"},"modified":"2026-04-17T11:53:16","modified_gmt":"2026-04-17T11:53:16","slug":"what-is-uniplaces","status":"publish","type":"post","link":"https:\/\/www.uniplaces.com\/help\/en\/what-is-uniplaces\/","title":{"rendered":"What Is Uniplaces and How Does It Work?"},"content":{"rendered":"<p>Uniplaces is a verified student accommodation marketplace connecting international students and young professionals with landlords across Europe. You search, book, and move in \u2014 all online, all protected.<\/p>\n<h2>What is Uniplaces?<\/h2>\n<p>Uniplaces is an online platform where students, Erasmus participants, interns and young professionals find and book verified rooms, studios and apartments for medium-term rentals across Europe. Every listing goes through a review process before going live \u2014 so what you see is what you get.<\/p>\n<p><strong>The platform connects two audiences:<\/strong> tenants looking for a place to live, and landlords listing their properties for international renters. Uniplaces handles the booking, the payment, and the protection \u2014 so neither side has to figure it out alone.<\/p>\n<p>With over 90,000 verified properties across 30+ European cities, it&#8217;s one of the largest student accommodation platforms on the continent.<\/p>\n<h2>How does it work for students?<\/h2>\n<p>Finding and booking a place on Uniplaces comes down to three steps.<\/p>\n<ol>\n<li><strong>Search<\/strong> \u2014 Use filters to find rooms that match your budget, location and move-in date. You can search by city, neighbourhood or university name.<\/li>\n<li><strong>Book<\/strong> \u2014 Send a booking request to the landlord. You add your payment details at this stage, but you&#8217;re only charged if the landlord accepts. For Instant Booking listings, your place is confirmed immediately \u2014 no waiting.<\/li>\n<li><strong>Move in<\/strong> \u2014 Once confirmed, you receive your landlord&#8217;s contact details. On move-in day, you have 24 hours to check the property and flag any issues before the landlord receives your payment.<\/li>\n<\/ol>\n<h2>Why book through Uniplaces?<\/h2>\n<p>Booking student accommodation abroad comes with real risks \u2014 fake listings, landlords who go silent, properties that look nothing like the photos. Uniplaces was built specifically to address these problems.<\/p>\n<p><strong>Every landlord goes through a verification process<\/strong> before listing on the platform. On top of that, the <a href=\"\/help\/tenants\/moving-in\/24h-safety-period\/\">24-hour safety period<\/a> gives you a full day after move-in to report any problems. If something isn&#8217;t right, Uniplaces steps in and withholds payment to the landlord until the issue is resolved.<\/p>\n<p>The <a href=\"\/help\/tenants\/booking\/unitrust-guarantee\/\">UniTrust Guarantee<\/a> covers you throughout the entire process \u2014 from payment to move-in. And if you ever get stuck, the support team is there to help.<\/p>\n<h2>Which cities are available?<\/h2>\n<p>Uniplaces covers 30+ cities across Europe. Some of the most popular destinations include Lisbon, Porto, Madrid, Barcelona, Milan, Rome, Berlin, Paris and London \u2014 plus cities like Seville, Valencia, Bologna, Toulouse, Hamburg and many more.<\/p>\n<p>New cities are added regularly. The full list is available on the Uniplaces website.<\/p>\n<h2>Is Uniplaces safe to use?<\/h2>\n<p>Yes. Uniplaces has processed hundreds of thousands of bookings across Europe since 2012 and holds a 4.0 rating on Trustpilot from over 10,000 reviews.<\/p>\n<p><strong>The UniTrust Guarantee is your clearest protection.<\/strong> It covers payment security, listing accuracy and dispute resolution. You never pay directly to a landlord before moving in, and you never lose your money to a listing that doesn&#8217;t exist.<\/p>\n<p>Worth knowing: Uniplaces will never ask you to pay outside the platform or via bank transfer. If anyone does \u2014 that&#8217;s a scam, and you should <a href=\"\/help\/tenants\/safety\/report-scam\/\">report it immediately<\/a>.<\/p>\n<h2>Frequently asked questions<\/h2>\n<h4>Is Uniplaces free to use as a student?<\/h4>\n<p>Searching and browsing listings is completely free. A one-time service fee is added at checkout when you confirm a booking \u2014 you can see the exact amount before you pay.<\/p>\n<h4>Can I book without visiting the property first?<\/h4>\n<p>Yes \u2014 most bookings on Uniplaces are made remotely by international students. Listings include photos and detailed descriptions, and the 24-hour safety period protects you if the property doesn&#8217;t match what was shown.<\/p>\n<h4>What&#8217;s the difference between Uniplaces and a regular rental site?<\/h4>\n<p>Uniplaces specialises in medium-term rentals for students and young professionals. Landlords are verified, payments go through the platform, and you&#8217;re protected by the UniTrust Guarantee \u2014 none of which you typically get on a general classifieds site.<\/p>\n<h4>What happens if my landlord cancels after I&#8217;ve booked?<\/h4>\n<p>If a landlord cancels a confirmed booking, Uniplaces steps in to help you find an alternative and ensures you receive a full refund. Landlords who cancel face penalties, which keeps cancellations rare.<\/p>\n<h4>How long does it take to find and book a place?<\/h4>\n<p>You can find and book a place in a single session. For Instant Booking listings, confirmation is immediate. For regular listings, landlords have up to 48 hours to respond to your booking request.<\/p>\n<p>Ready to find your accommodation?<br \/>\n<a href=\"https:\/\/www.uniplaces.com\/\">Search rooms and apartments \u2192<\/a><\/p>\n<h2>Related articles<\/h2>\n<ul>\n<li><a href=\"\/help\/tenants\/booking\/what-is-booking-request\/\">What Is a Booking Request on Uniplaces?<\/a><\/li>\n<li><a href=\"\/help\/tenants\/booking\/unitrust-guarantee\/\">What Is the UniTrust Guarantee?<\/a><\/li>\n<li><a href=\"\/help\/tenants\/moving-in\/24h-safety-period\/\">What Is the Uniplaces 24-Hour Safety Period?<\/a><\/li>\n<li><a href=\"\/help\/tenants\/getting-started\/who-can-book\/\">Who Can Book on Uniplaces?<\/a><\/li>\n<\/ul>\n<p><script type=\"application\/ld+json\"><br \/>\n{<br \/>\n  \"@context\": \"https:\/\/schema.org\",<br \/>\n  \"@type\": \"FAQPage\",<br \/>\n  \"mainEntity\": [<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Is Uniplaces free to use as a student?\",<br \/>\n      \"acceptedAnswer\": {<br \/>\n        \"@type\": \"Answer\",<br \/>\n        \"text\": \"Searching and browsing listings is completely free. A one-time service fee is added at checkout when you confirm a booking \u2014 you can see the exact amount before you pay.\"<br \/>\n      }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Can I book without visiting the property first?\",<br \/>\n      \"acceptedAnswer\": {<br \/>\n        \"@type\": \"Answer\",<br \/>\n        \"text\": \"Yes \u2014 most bookings on Uniplaces are made remotely by international students. Listings include photos and detailed descriptions, and the 24-hour safety period protects you if the property doesn't match what was shown.\"<br \/>\n      }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"What's the difference between Uniplaces and a regular rental site?\",<br \/>\n      \"acceptedAnswer\": {<br \/>\n        \"@type\": \"Answer\",<br \/>\n        \"text\": \"Uniplaces specialises in medium-term rentals for students and young professionals. Landlords are verified, payments go through the platform, and you're protected by the UniTrust Guarantee \u2014 none of which you typically get on a general classifieds site.\"<br \/>\n      }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"What happens if my landlord cancels after I've booked?\",<br \/>\n      \"acceptedAnswer\": {<br \/>\n        \"@type\": \"Answer\",<br \/>\n        \"text\": \"If a landlord cancels a confirmed booking, Uniplaces steps in to help you find an alternative and ensures you receive a full refund. Landlords who cancel face penalties, which keeps cancellations rare.\"<br \/>\n      }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"How long does it take to find and book a place?\",<br \/>\n      \"acceptedAnswer\": {<br \/>\n        \"@type\": \"Answer\",<br \/>\n        \"text\": \"You can find and book a place in a single session. For Instant Booking listings, confirmation is immediate. For regular listings, landlords have up to 48 hours to respond to your booking request.\"<br \/>\n      }<br \/>\n    }<br \/>\n  ]<br \/>\n}<br \/>\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Uniplaces is a verified student accommodation marketplace connecting international students and young professionals with landlords across Europe. You search, book, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":602,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[128,26,28],"tags":[74],"class_list":["post-46","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-uniplaces","category-en","category-getting-started","tag-getting-started-tenant"],"lang":"en","translations":{"en":46},"spectra_custom_meta":{"_edit_lock":["1776896903:2"],"_eb_attr":[""],"_uag_custom_page_level_css":[""],"_eb_data_table":[""],"site-sidebar-layout":["default"],"site-content-layout":[""],"ast-site-content-layout":["default"],"site-content-style":["default"],"site-sidebar-style":["default"],"ast-global-header-display":[""],"ast-banner-title-visibility":[""],"ast-main-header-display":[""],"ast-hfb-above-header-display":[""],"ast-hfb-below-header-display":[""],"ast-hfb-mobile-header-display":[""],"site-post-title":[""],"ast-breadcrumbs-content":[""],"ast-featured-img":["disabled"],"footer-sml-layout":[""],"ast-disable-related-posts":[""],"theme-transparent-header-meta":[""],"adv-header-id-meta":[""],"stick-header-meta":[""],"header-above-stick-meta":[""],"header-main-stick-meta":[""],"header-below-stick-meta":[""],"astra-migrate-meta-layouts":["default"],"ast-page-background-enabled":["default"],"ast-page-background-meta":["a:3:{s:7:\"desktop\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-5)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"tablet\";a:12:{s:16:\"background-color\";s:0:\"\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"mobile\";a:12:{s:16:\"background-color\";s:0:\"\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}}"],"ast-content-background-meta":["a:3:{s:7:\"desktop\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-4)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"tablet\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-4)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"mobile\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-4)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}}"],"footnotes":[""],"_edit_last":["2"],"_yoast_wpseo_primary_category":["28"],"_yoast_wpseo_content_score":["60"],"_yoast_wpseo_focuskeywords":[""],"_yoast_wpseo_keywordsynonyms":[""],"_yoast_wpseo_estimated-reading-time-minutes":["4"],"_eb_reusable_block_ids":["a:0:{}"],"_wp_page_template":["default"],"_yoast_indexnow_last_ping":["1776272459"],"_yoast_wpseo_focuskw":["what is uniplaces"],"_yoast_wpseo_title":["What Is Uniplaces and How Does It Work?"],"_yoast_wpseo_metadesc":["Uniplaces is a verified student accommodation marketplace connecting tenants with landlords across Europe. Search, book, and move in."],"_yoast_wpseo_linkdex":["92"],"_wp_old_slug":["what-is-uniplaces-and-how-does-it-work","help-tenants-getting-started-what-is-uniplaces","what-is-student-accommodation"],"_yoast_wpseo_inclusive_language_score":["90"],"_thumbnail_id":["602"],"_yoast_post_redirect_info":["a:4:{s:6:\"origin\";s:58:\"help\/tenants\/getting-started\/what-is-student-accommodation\";s:6:\"target\";s:46:\"help\/tenants\/getting-started\/what-is-uniplaces\";s:4:\"type\";i:301;s:6:\"format\";s:5:\"plain\";}"],"_uag_css_file_name":["uag-css-46.css"],"_uag_page_assets":["a:9:{s:3:\"css\";s:260:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:8:{i:0;s:11:\"core\/search\";i:1;s:10:\"core\/group\";i:2;s:12:\"core\/heading\";i:3;s:17:\"core\/latest-posts\";i:4;s:20:\"core\/latest-comments\";i:5;s:13:\"core\/archives\";i:6;s:15:\"core\/categories\";i:7;s:36:\"essential-blocks\/advanced-navigation\";}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1777013012\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2.png",600,400,false],"thumbnail":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2-150x150.png",150,150,true],"medium":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2-300x200.png",300,200,true],"medium_large":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2.png",600,400,false],"large":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2.png",600,400,false],"1536x1536":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2.png",600,400,false],"2048x2048":["https:\/\/www.uniplaces.com\/help\/wp-content\/uploads\/2026\/04\/tenants_getting-started-2.png",600,400,false]},"uagb_author_info":{"display_name":"Marketing","author_link":"https:\/\/www.uniplaces.com\/help\/author\/marketing\/"},"uagb_comment_info":0,"uagb_excerpt":"Uniplaces is a verified student accommodation marketplace connecting international students and young professionals with landlords across Europe. You search, book, [&hellip;]","pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/posts\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":3,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/posts\/46\/revisions"}],"predecessor-version":[{"id":1218,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/posts\/46\/revisions\/1218"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/media\/602"}],"wp:attachment":[{"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/media?parent=46"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/categories?post=46"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uniplaces.com\/help\/wp-json\/wp\/v2\/tags?post=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}