{"id":313,"date":"2026-04-13T12:29:42","date_gmt":"2026-04-13T12:29:42","guid":{"rendered":"https:\/\/www.staging-uniplaces.com\/help\/?p=313"},"modified":"2026-04-22T22:58:23","modified_gmt":"2026-04-22T22:58:23","slug":"proof-of-accommodation","status":"publish","type":"post","link":"https:\/\/www.uniplaces.com\/help\/en\/proof-of-accommodation\/","title":{"rendered":"How to Get Proof of Accommodation for Your Visa"},"content":{"rendered":"

Uniplaces provides a proof of accommodation letter for visa applications once your booking is confirmed. You can download it directly from your Personal Dashboard \u2014 no need to contact support.<\/p>\n

What is a proof of accommodation letter?<\/h2>\n

A proof of accommodation letter is an official document issued by Uniplaces that confirms you have secured accommodation at a specific address for a defined period. It includes your name, the property address, your move-in and move-out dates, and the Uniplaces booking reference.<\/strong><\/p>\n

This document is commonly required by embassies and consulates as part of a student visa or residence permit application \u2014 particularly for non-EU students moving to Portugal, Spain, Italy, Germany or France.<\/p>\n

When can you download it?<\/h2>\n

The proof of accommodation letter is only available after your booking is confirmed. You cannot generate it from a pending booking request<\/strong> \u2014 the landlord must have accepted and payment must have been processed before the document becomes available.<\/p>\n

Once your booking is confirmed, you can request the letter by contacting the Uniplaces support team. Send an email to customercare@uniplaces.com from your registered booking email address, attaching a copy of your passport. Alternatively, contact the team via the Help Centre contact form.<\/p>\n

How to download it<\/h2>\n
    \n
  1. Confirm your booking is accepted and payment has been processed.<\/li>\n
  2. Send an email to customercare@uniplaces.com<\/strong> from the email address associated with your Uniplaces account.<\/li>\n
  3. Attach a copy of your passport to the email.<\/li>\n
  4. The Uniplaces team will review your documents and send the Certificate of Accommodation by email once everything is verified.<\/li>\n<\/ol>\n

    Alternatively, you can contact the support team via the Help Centre contact form<\/a> and upload your passport there.<\/p>\n

    Is this document accepted by embassies?<\/h2>\n

    In most cases, yes \u2014 but acceptance depends entirely on the embassy or consulate processing your application.<\/strong> Uniplaces cannot guarantee that any specific embassy will accept this document, as each has its own requirements and may ask for additional supporting materials.<\/p>\n

    Before submitting your visa application, check the specific documentation requirements on the official website of the embassy or consulate in your country. If you’re unsure whether the Uniplaces letter meets their requirements, contact the embassy directly before booking.<\/p>\n

    What if you need it urgently?<\/h2>\n

    The document is available immediately after booking confirmation \u2014 there’s no processing delay on Uniplaces’ side. If your booking is confirmed and the document still isn’t appearing in your Personal Dashboard, contact the Uniplaces support team<\/a> and they’ll resolve it quickly.<\/p>\n

    If you’re in a situation where you need the document before your landlord has had time to accept your request, contact support \u2014 in some circumstances they may be able to assist.<\/p>\n

    Languages available<\/h2>\n

    The proof of accommodation letter is currently available in English. If your embassy requires a document in another language, contact the Uniplaces support team<\/a> to check whether a translated version can be provided for your specific destination. [VERIFY: confirm which languages are currently available]<\/p>\n

    Frequently asked questions<\/h2>\n

    Can I get a proof of accommodation before the landlord accepts my request?<\/h4>\n

    No \u2014 the document is only generated after your booking is confirmed. If you need it urgently for a visa deadline, prioritise listings with Instant Booking enabled so your booking is confirmed immediately after you complete the checkout.<\/p>\n

    What if the embassy asks for additional details not in the letter?<\/h4>\n

    Contact the Uniplaces support team with the specific information the embassy is requesting. In some cases, additional documentation or a supplementary letter can be provided to support your application.<\/p>\n

    Does the letter include the landlord’s contact details?<\/h4>\n

    The letter includes the property address and your booking details. Whether landlord contact details are included depends on the version of the document. Contact support if the embassy specifically requires landlord information.<\/p>\n

    Can I use the proof of accommodation letter for a bank account application?<\/h4>\n

    The letter confirms your accommodation address and booking dates. Whether it’s accepted as proof of address for a bank account depends on the bank’s requirements \u2014 check with your bank before relying on it for this purpose.<\/p>\n

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